Threads Online Boutique operates, Monday-Friday, 10am-6pm CST. If you have contacted us over the weekend or outside of that time frame, please know we will get to you as soon as we are back in the office!
All orders (*excluding specific PREORDER items,*) are processed between 1-2 days from the purchase date. After processing your order, we will have it in the mail for you as soon as we can! For USPS and UPS shipping, please understand your package may be delayed due to pick-up times and weekend interference.
All orders made past 12pm CST will be shipped out the following day, but may be slightly delayed due to the weekend and the pick-up times with our mailing carriers. If you have any questions or concerns about your order, don't hesitate to email us at firstname.lastname@example.org! We are always happy to help!